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About Us

 

Chromatography Research Supplies building

 

Welcome to Chromatography Research Supplies, Inc.

CRS has over 25 years of experience manufacturing high-quality GC supplies. We are a leading manufacturer of electronic and manual crimping tools, gas filters, ferrules, and injection port septa. CRS also provides sample vials, caps and seals, and other GC accessories for sample injection and capillary GC columns. Our products are used in analytical laboratories worldwide, where they are known for quality, ease of use and high levels of support.

We are based in Louisville, Kentucky, USA in a 1900 square meter facility, where we maintain a gas chromatography test laboratory, engineering facilities and manufacturing in an ISO 9001:2015 environment.

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Commitment to Quality

CRS is obligated to supply its customers with products that meet agreed requirements for Quality, Price, Quantity, Delivery and Schedule.

Genuine Value

Quality products, technical support and guaranteed performance define value at CRS. Value is enhanced by competitive pricing, and measured by the growing satisfaction of customers, who trust CRS to supply their analytical needs.

Technical Support

At CRS, we understand your applications, and can help you get the best results from our products. You can feel confident knowing the products offered are selected for performance and quality.

Specialty Manufacturing

CRS is dedicated to innovation in supplying new products for end users and OEMs. We can take the project from concept through design, to production and on-time shipment.

Product Development

CRS works closely with instrument manufacturers and laboratories to design new custom-manufactured products. Our attentiveness to our customer results in chromatography accessories that set new levels of performance, quality and value.

Quick Delivery

CRS stocks thousands of our most popular items for immediate shipment. We can also supply the hard-to-find items you need. Most orders are shipped within 24 hours of receipt, and rush service is available. Orders received by 3:00 p.m. (est.) for items in stock can be shipped to arrive the next morning.

Return/Refund/Exchange Policy

We stand behind every product we sell! We are proud of our customer-first reputation and provide a no-hassel return policy. If any of our products fail to meet your expectations, simply contact Sales@ChromRes.com for a return material authoization (RMA) form to return it for a full refund or exchange.

 

Chromatography Research Supplies (CRS) Conflict Minerals Policy

The U.S. Securities and Exchange Commission (SEC) instituted rules as mandated by the Dobb-Frank Act on August 22, 2012. The law requires U.S. and foreign companies to report annually and makes public the use of "conflict minerals" from the Democratic Republic of the Congo (DRC) and its adjoining countries. The 9 adjoining countries are: Rwanda, Burundi, Tanzania, Congo Republic (a different nation than DRC), Angola, Sudan, Central African Republic, Zambia and Uganda.

CRS supports worldwide concerns that Gold, Tin, Tungsten and Tantalum mined from the conflict areas of the Democratic Republic of the Congo (DRC) may be making their way into the supply chain. We are committed to supporting our customers' requirements with reference to the Conflict Mineral Law.

CRS's suppliers are expected to have in place policies and due diligence measures that will enable us to reasonably assure that products and components supplied to use containing conflict minerals are DRC conflict free. CRS asks all its suppliers to submit a completed EICC-GeSI public Conflict Minerals Reporting Template.

 

 

What are our customers saying about us?

 

"Your staff have consistently replied promptly and with clear direct answers."      

"Thank you very much.  Yes, this is very helpful.  I always use CRS as an example of how to do things right."

"Thank you for quick response, wishing we could be as responsive to our customers!"

"That shows again your unique and really wonderful customer service."

"This is just a quick note to let you know how much we appreciate your fast and reliable service as well as your continued support. You are a pleasure to work with!"

"I don't know what to say... You are absolutely amazing!  Thanks so much!  This customer is going to be so pleased!  As always - you make us look good!"

"I just wanted to say thanks for getting our items out so quickly – please let everyone know how much we appreciate it!  As always – above and beyond – thank you!"

 "We are fortunate to have a supplier that works so closely with all of us."

 


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